Software engineer. Infrastructure included.

Where I've done the work.

1. Rapid Radios

   IT Operations Manager & Lead Developer

   Jan 2026 – Present (current role)

   Promoted from Lead Developer to company-wide technology owner

   • Own the full technology function for a nationwide communications business supporting 150K+ customers and 1M+ deployed devices: software, cloud, infrastructure, networking, security, data, employee technology, vendors, and technical strategy.
   • Set the platform roadmap, architecture, technical standards, and reliability priorities, and hire developers — while staying hands-on in production engineering, deploys, and debugging.
   • Own critical incidents and root-cause analysis across application, API, database, cloud, network, DNS, identity, email, endpoint, and vendor layers, from diagnosis through prevention.
   • Run core IT and security operations: Microsoft 365, identity and access, endpoints, email security, backups and disaster recovery.
   • Lead enterprise and government delivery from requirements and security review through deployment and production support.
   • Detected and contained an active business-email-compromise and spoofing attack before any customer impact.

   Lead Developer

   Oct 2024 – Dec 2025

   • Built and scaled Rapid OPS, the internal operations platform the company runs on — device provisioning, customer and group administration, carrier and SIM lifecycle, renewals, self-activation, billing, support workflows, migrations, and bulk remediation.
   • Architected production integrations across carrier APIs, payments, e-commerce, communications, and support: Simbase, Stripe, Shopify, SendGrid, RingCentral, ShipStation, Slack, and Zendesk.
   • Designed high-volume automation for provisioning, migrations, reconciliation, and cleanup across customer, device, carrier, and billing records, replacing fragmented manual work with repeatable software.
   • Owned application architecture, database-backed workflows, production debugging, and reliability for systems used daily across the business.

2. Confidential client (NDA)

   IT Project Manager (Contract)

   Feb 2024 – Oct 2024

   • Led a four-person team through a department-wide technology overhaul, replacing legacy software and infrastructure — planning, migration, rollout, testing, and stakeholder communication.

3. Wolverine Coil Spring

   Lead Software Engineer & IT Analyst

   May 2022 – Jan 2024

   Promoted from Software Quality Engineering Intern within 30 days

   • Designed and delivered automation, production monitoring, process control, reporting, data, and backup and recovery systems used across manufacturing and engineering.
   • Paired software development with hands-on IT and production support, replacing repetitive operational work with custom tooling.

4. Grand Valley State University

   IT Technician II

   Sep 2020 – Dec 2021

   • Supported campus-wide hardware, software, identity, endpoints, classroom technology, and device deployment alongside faculty and staff.

Across the stack means across the stack.

No project gallery here — the point isn't what I've shipped on the side, it's what I've been trusted to run. That means understanding how these pieces connect, not just using each one in isolation.

Technical breadth, by domain.

How I think about the work.

I've always been drawn to the parts of engineering where software meets the systems underneath it — building applications, running the infrastructure they depend on, automating the tedious parts, and figuring out what actually broke when something does.

Get in touch.